This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.
Privacy & Cookie Policy
PRIVACY POLICY
1. Personal information we collect
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.
Additionally, as you browse the site, we collect information about:
- The individual web pages or products that you view
- What websites or search terms referred you to the site
- How you interact with the site
When you make or attempt to make a purchase through our website, we collect certain information from you, including:
- Name
- Billing address
- Shipping address
- Payment information
- Email address
- Phone number
This information is referred to as Order Information.
2. How we use your information
We use the information that we collect in order to:
- Process and fulfill orders placed through the website
- Arrange shipping and delivery
- Provide order confirmations and invoices
- Communicate with customers
- Screen orders for potential risk or fraud
- Improve our website and customer experience
- Analyze trends and website usage
- Send marketing emails or promotional updates (if you have opted in)
You may unsubscribe from marketing communications at any time.
3. Sharing your personal information
We may share your personal information with trusted third-party service providers to help us operate our business, including:
- Payment processing providers
- Shipping and logistics partners
- Marketing and analytics services
- Customer support services
These partners are authorized to use your information only as necessary to perform their services.
We may also disclose your personal information if required by law or to respond to legal requests, prevent fraud, or protect our rights.
4. COOKIES
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Understand how visitors use our website
- Improve site performance
- Deliver relevant advertisements
You can disable cookies through your browser settings if you prefer not to allow them.
5. Data security
We take reasonable precautions and follow industry best practices to protect your personal information.
All sensitive data transmitted through our website is encrypted using secure technologies.
6. Your rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications
To exercise these rights, please contact us using the details below.
7. Minors
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
8. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
Any updates will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or would like more information about our privacy practices, please contact us:
Email: support@jenniechoo.coCustomer Support Hours
Monday to Saturday
8:30 AM – 5:30 PM (GMT+7)